Whether you veered off the road and landed in a ditch, or you got hit from the back by another vehicle, getting into a car accident is scary. The confusion and fear that results from the ordeal can disorient you and cause emotional distress. However, if you aren't severely hurt, it's essential to take control of the situation.
The most crucial step is to find a reliable towing company to tow your vehicle to a repair shop. It's advisable to have a company at hand that you can call. However, if you don't have one, don't panic. Here are a few steps you can take to find a reputable and reliable one fast!
Get Recommendations From Close Friends and Family
Your close friends or family may have used the services of a towing company before. These are the best people to go to when you immediately need help. Reach out to your loved ones and ask them to recommend an accident towing firm they have used before. Ask the following questions to ascertain the credibility of the towing firm:
- How long did they take to arrive at the scene of the accident?
- How was the quality of their customer service?
- Was the driver professional and empathetic?
Only settle for a company that responds on time and has quality customer service. The tow driver should also handle your car carefully to prevent additional dings and dents.
Check Online for Towing Companies in Your Area
If you don't know anyone who has used a reliable towing company before, your next stop should be the internet. Most local towing firms have websites where they advertise their services. Additionally, browsers such as Google make it easy for you to conduct local searches and find brick and mortar businesses on the first page. Once you search, go through the first three or four tow companies that pop up on the search results. Check their website for accident towing services.
Reputable firms tend to have customer reviews. You can find these on Google search or the company's website. Get a firm that has numerous positive reviews from previous clients. Also, make sure they are close to your location, as this will shorten the waiting time.
Conduct a Short Assessment Over the Phone
If you're lucky, the exercise to find a reliable company shouldn't take long. Call the towing firm and conduct a short assessment over the phone. How long do they take to pick up the phone? Is the customer service agent polite? If so, you can proceed to request for accident towing services. Ask whether they have two trucks on site that aren't engaged. This way, you won't have to wait for hours to get your vehicle towed.
Follow these simple tips to find a reliable accident towing company. In the future, have a firm at hand that you can call for towing and roadside assistance.